Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. The use and ease of AXSTickets was phenomenal. Mine kept giving me the incorrect password error when I knew it was correct. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. I have the confirmation email from AXS so I know I'm using the right email. I did so and AXSTickets froze again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). have 5 more performances that I cannot list. Hi all, just a bit of info in case anyone has a similar issue to me. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . AXS connects fans with the artists and teams they love. I linked and logged into Facebook, and then I got a page to verify my account. I constantly had to check everyday because it would log me out everyday. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. - AXS Help Centre What do I do if I have not received my tickets in the post? I can log in to the website, but not the mobile app. I followed the directions of creating a AXS account via the email address that they sent me the email. Ugh! I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. Im trying to sell the missing order as it was made in error. Theres so much to see. she told me I could not be on Wi-Fi when using the app so she hung up on me. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Then AXSTickets froze, so I killed and restarted it. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. My recipient never received an email with the shared ticket (definitely input the email address correctly). Apparently only 2 people actually made it to the meet and greet that day. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Their website did not inform me I would be charged $25 for this service. Thankfully I checked it first thing this . So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. I can log in on my computer but not on the AXS app on my phone. Then the final queue starts for buying tickets. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. Especially if you cant even get it for work properly. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. So I emailed their support team and I havent revived a response. DO NOT USE THIS COMPANY! App not working? Just buy straight from the venue! Hopefully this will save someone from the panic attack I just had over my tickets. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. There could be a delivery delay. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I was worried that they had been cancelled for some reason after reading that it has happened to others. Buying Basics How can I buy tickets? Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. They replied that it happens quite often and therefore there should be no need to worry :-). The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. Very disappointed. Now, tell me why this is happening. Lets try again. So I kept trying and the same thing kept happening. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. AXSTickets currently states that the tix were transferred on March 14, 2019. I used my Facebook account, which needed a re-login, but thats fine. So basically quit your job if you want to enquire about your ticket. Save your emailed tickets. Prendre un ticket (Page La Barque) 2,7 km. What no Maybe try selling them somewhere else then transferring them? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. They show up on website though. I also purchase tickets insurance with no email confirmation!! Read. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. What fees are there when buying tickets? Getting Started What is AXS Mobile ID? https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Official Tickets and Your Source for Live Entertainment | AXS.com When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. Tickets for Wed 22nd March 2023 at The O2 London. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I went back to AXSTickets and they were there. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? and our N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Too bad it makes you give AXSTickets at least one star on the review. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. So basically I got scammed out of $250. Press J to jump to the feed. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. No paper tickets required. tl:dr - Crashy app. 5 comments 100% Upvoted This thread is archived What does face value mean? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. AXS shit the bed big time. Create an account to follow your favorite communities and start taking part in conversations. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Continuer sur 950 mtres. I have changed my password. I dont know if it had deleted my tickets or if its a glitch but I dont know. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? AXS App: Selling Tickets Share This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. But wait, theres a phone number in the email you can call for help. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. I'm unable to not only log in to the app on my phone, but also on my computer. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Doe. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Worked last week when I checked. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. listed the best and took a break. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Thats the date I requested the transfer. It seems like nothing on AXSTickets worked! Thanks for the review and enjoy your event! I figured this out all on my own no thanks to their support team. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I hope this video helps a few people in solve this. My AXS app is not working!! AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. find great events near you, buy 100% official tickets, sell your seats if you By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets not showing up in app for event next day. I never write negative reviews but this is the worst app I have ever tried to use. Tap Here" Nothing happens when I Tap Here. The show is tonight with no way to access my account or update my password. AXS Account Your Account My tickets are not in my account? Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Hopefully this will save someone from the panic attack I just had over my tickets. That was over a week ago and Im still waiting for my money. Ive used the Flash Seats app for years with no problems. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Please help me with my situation. Mine wasn't working earlier, but just checked and now showing in the events section. We know that fans of live entertainment have been looking for a solution to these issues for a long time. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. And waited. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. NOTHING. they couldnt figure it out and he had to leave for the show. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) If you have just bought your tickets and aren't seeing them in your account, hang tight! Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Its all a fan needs, all in one app. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I logged in and it said I had no purchased tickets and no events. Today, My 2 tickets has dissapear in My Events Section. The end. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Then I received 2 notifications from my bank for 2 separate large transactions. Tbh, it is a great app. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Official Tickets and Your Source for Live Entertainment | AXS.com They wont honor a refund, but the tickets will be good for whenever the show is postponed for. This is the ABSOLUTE WORST APP I have. All Reviews Is it my iphone? They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I requested a password and followed the instructions, but that didnt resolve the situation. I show up to the event very early, just in case, and no one at the venue said anything. This is for London (October). It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I had to log in each time I used AXSTickets, which was several times within a couple of days. My show is on Friday and I so wish I was able to go. The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. What is a Pre-sale? I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Been having a major problem with this app since OCT 2021. I was not aware I had already completed my purchase and was charged $181. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! This is the second time I had to deal with AXS and both times I had bad experience. And that was after the minutes that passed by before I actually set the timer. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. I finally gave up on that. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Wondering if they took them off to change dates. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Its pointless. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Its all a fan needs, all in one app. It just says the "Please visit out help page" message. I cannot log into the main AXS page on the AXS website. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Do the terms of your original ticket purchase permit you to re-sell the tickets? Nope. Yup happened to me too. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. It's absolutely sensible that they keep your money until after the event. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. The email sharing the tickets never went through. I didnt have a problem with the transition until I downloaded AXS and attempted to login. I purchased three tickets for friends to go to the Joyner Lucas concert. I had to get on my phone. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Its all a fan needs, all in one app. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. I am going to an axs event this afternoon. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. Even the emails disappeared. I can log in to the account on desktop, but not the app. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Then I had to send the PDF tickets to my friends. And they had no answers for me. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Some issues cannot be easily resolved through online tutorials or self help. As soon as I select buy tickets the next page fails to fully load. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. No paper required. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Peter Kay tickets - London 02 many dates !! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Have no fear, theres a link in the email where I can view the completed transfer. I add tickets to my cart but when I go to check out it says my cart is empty. Instead it shows AXS mobile ID and QR code for it. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. The gig has not been cancelled we just chose not to go. And the pending charges. There is no fee for transferring seats and you are allowed unlimited transfers. They hold your money forever if there is any issue with your event or if you sold your tickets. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time.

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