Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. The scheme was introduced very quickly, leaving councils little time to prepare. 5. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. You can check your balance, instalments, payments and view bills online 24 hours a day. Well send you a link to a feedback form. You have accepted additional cookies. You'll usually have the. Croydon is divided into 28 wards, electing 70 councillors. In the event of an emergency, the 020 8604 7124 hotline remains available. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. Have you received your 150 Council Tax energy rebate yet? We are committed to making our website accessible to all visitors. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Read about our approach to external linking. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Bernard Weatherill House 8 Mint Walk. Follow BBC London on Facebook, Twitter and Instagram. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Extra help for residents through new council tax support scheme. Show 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. As part of our user authentication, you will receive a verification code via email, which you must enter. Enter your email address to subscribe to this blog and receive notifications of new posts by email. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. We are committed to making our website accessible to all visitors. 9 Some other shitty excuse Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. CR12345678). If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. The first is a calculator which can give you an idea of what you may be entitled to. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Posted on February 20, 2023 by insidecroydon. . But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Thank. Your progress has been saved. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). The council will never call you and ask you to give them your bank details over the phone or by text. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. 4. Please i need help. : the councils website today. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. We are experiencing high volumes of customer contact. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Please note that these messages may come from both the council and our form provider GrantApproval. Russian minister laughed at for Ukraine war claims. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Are IT illiterate If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Of course it does not. So there cant be a shortage of money. The application is in two parts. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. giving feedback But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. If youre paying bills via direct debit youre not that poor. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. pic.twitter.com/5PFiLmGWCv. Follow us on Flickr; Follow us on Youtube; Our address. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. For queries . Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Anyone any ideas please? Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. 8. By Kwame Boakye. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Under current rules, town halls can only . I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Find out about Council Tax, how much it is, and how the money is spent. But on May 30, the council invited residents to complete an online form to receive their rebate payment. Council tax is payable on properties that are empty, including second homes. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. You misappropriated the funds for something else by accident In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Based in Croydon and edited by Steven Downes. Proud to be Croydon - diverse and ambitious. Read about our approach to external linking. For example, card cash accounts, post office accounts and most savings accounts will not. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Are Marie Antionette and forgot to pay the baker But as Inside Croydon has reported, there are still many . Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Please take part in our quick survey (it wont take you 10min, like the councils form!) Are unable to get over those pesky Rachmanistic behaviours On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Revised, or reduced? It will take only 2 minutes to fill in. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Send us a message and we'll get back to you as soon as we can. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! You will need your council tax account reference number for the bill you want to pay, if you know it. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. This will update your details. This service is in scheduled maintenance mode. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. For example, choose the 1st, 5th, 15th or 25th of the month for payment. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. 1. Hide, Send feedback directly to the content team using our website feedback form. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. How to claim your 150 Council Tax rebate to help with rising energy costs. We are committed to making our website . Ah that is unless you One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. 2. | We provide a large number of services for local people, businesses . and how to view your payment schedules online.

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