I am sorry you didnt enjoy the services we provide. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. . It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. Chris, Duty Manager, explained that no other accommodation was available. I want to preface this by saying I have never written a review for a hotel or holiday before, but myself . Ragdale Hall Hotel & Accommodation . Upon arrival at the venue, there is no doubting how beautiful and grand it is. No orange. We wont be booking again. All the facilities were fully open, the breakfasts perfect served in the rooms after a swim, lunch was a huge selection of hot and cold treats , I would challenge anyone not to find food to . This is neither right or relaxing. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. Its expensive all round though so good luck getting back to normal and coping with energy costs ! The pool area air temperature was a lot cooler than I had ever known it. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. I last visited around 6 years ago and it was beautiful! There are some 1 star reviews on Ragdale. Check in was a good as ever and simple single room was small but perfectly formed. I will certainly be back! kyger funeral home in harrisonburg, va; meikakuna whiskey review My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. The staff stand out as being the best part of Ragdale . The Star Inn 1744: Sunday Lunch - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor. Apply to 76 Caravan city jobs available and hiring now in Oxford. The worst part of the meal was the staff clearing and clattering and cleaning down all the tables around us ready for (evening service I presume) and dropping things all over the floor!!! If you have any concerns, please email us. Leicestershire Staff are so great, in every . Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort.Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites. Ruth especially is a friendly and familiar face. The changing rooms were cramped with bright lights, it was like changing in the local gym. About Us. First up I want to thank ragdale for being truly honourable in covid times and rolling over my deposit due to my cancellation last year! The changing rooms were cramped with bright lights, it was like changing in the local gym. Glad to get back to my warm car on the way home I will not be returning anytime soon. Enquiries: 01664 434831; Reservations: 01664 433000; Mon-Fri 9am-5:30pm Sat 9am-5pm Sun 10am-4pm; Treatments: 01664 433043; Search. This break was booked last July so have been looking forward to it for a while! Break must be taken before 19 December 2023. The floor in the Thoughts room was dirty. Staff pleasant, spa was amazing with many choices of pools, choose any classes for pools. This is the version of our website addressed to speakers of English in the United States. No one was cleaning at all. Reviewed 1 March 2022. Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. Beautiful gardens and house. For the price, absolutely abysmal. Would 100% recommend one of the best spas weve visited. #3 of 5 hotels in Melton Mowbray. Booking was not brilliant but that was not their fault. Join us for a relaxing, revitalising spa day and feel your cares melt away. Come for an overnight stay and enjoy a luxurious treatment, explore our extensive facilities, and have all meals and accommodation on us . Ragdale did not reply to any of my emails and phone calls about this serious blunder. Danced & stretched to great 80s music, with a nice young instructor. Accessible spa. (I was shivering at one point). There are similar hotels available. Leicester +1 location. On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. To end on a high I had the best Elemis facial I have had in my 15 visits so thanks for that treat! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Taxes and fees that are shown are estimates only. 49 treatment rooms. The windows were open when I arrived & I opened them even further but still the smell persisted. Location. They are also not very warm. Melton Mowbray Duty Manager, explained that no other accommodation was available. I have no complaints whatsoever. My anxiety levels have been Sky high since covid but they were very understanding and I cant fault the help they gave me. Anyway still feel that they could have enjoyed somewhere else for longer for that price, hard lesson learnt. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. Value. Ragdale Hall Spa 3.6. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. It was on par with Butlins! The staff were so friendly and accommodating. We decided to take the room with a pinch of salt and tru to enjoy the stay. You can also meet the GH team at our reader . I was particularly pleased to read your comment on the team and the fact they do go above and beyond to make stays as special as possible. They turn up in their coats and just stand around you. My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! They turn up in their coats and just stand around you. The rooftop pool is nice but the steps are super slippy. Such a lovely spa weekend away with my partner. I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance. Are there opportunities to exercise at Ragdale Hall Spa? Both pools were also cooler than usual and the jacuzzi failed to impress as it was lukewarm. Rang Ragdale a couple of hours before and explained pregnant and in A&E. I've been to Ragdale Hall a few times now for various occasions: my mum's birthday, my own birthday, as a romantic weekend with my partner, and as a girls' weekend with a few female friends. Ragdale Staff. This shouldve been a sign of the poor service and standards that would follow at the spa. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). TripAdvisor Rating . If you have any concerns, please email us. . I did address this with a member of staff who replied the temperature had recently been turned up!!!!! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. . I have been to many spa hotels but they are not as well organised or as friendly as Ragdale. Lots of young people learning on the go from some of the more experienced staff. 4.5 1,975 reviews. The same with the various heat rooms, all super hot on the evenings I've visited.My recommendation is bring a good book, switch off, aim to relax and I guarantee you will. 1,977 reviews. Guests are using their mobile phones to take pictures and videos, and are very openly having calls. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. I have been visiting Ragdale for 20 years and felt I had to write a fair review. Same person lead the classes - think her name was Kelsey. fishy, but I can cope with that. Would highly recommend the sinus soothing facial! Food was delicious and healthy and spa had plenty of different drinks experience areas, wasnt too busy either. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. This is a place of relaxation and switching off. The food in the. Book your escape today. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. We ended up calling someone over. Honestly, I don't know where to start. I paid extra for a fillet steak one night which was delicious. The therapist gave a fab massage. The outside of the building was pretty but inside very cheap looking and dated. Thank you for your post. Big call out to Jordyn - waitress in training on her 3rd night - she was great. This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. This was a classic double, so not the cheapest option by any means. I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. The view of the pool, garden and thermal spa was better than expected. I have been visiting Ragdale for 20 years and felt I had to write a fair review. Blood on the toilet floor. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. new. This break was booked last July so have been looking forward to it for a while! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. fishy, but I can cope with that. Probably not? The food in the. Inclusive treatment was lovely - back massage and mini facial. The lazy river is cold. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). The changing rooms were cramped with bright lights, it was like changing in the local gym. . I have been coming to Ragdale most years since 2006; approximately 19 visits.On entering my room ( Room 7 ) I was met with a very strong chemically" smell which was most unpleasant.