Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. From over pricing. We encourage you to reach our to our online support team by sending us DM on social media. Working at Vivid Seats | Glassdoor WRITE REVIEW. Conveniently buy and. Vivid Seats Reviews - 33 Reviews of Vividtickets.com | Sitejabber How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO Vivid Seats Reviews: What Is It Like to Work At Vivid Seats? I will never use vivid seats ever again. Ticket Listing Information 9. Today I purchased 4 tickets to the Matchbox 20 concert in Oct 2021 I worked with Luis B. Date of experience: January 25, 2023 Useful1 Share Advertisement David Rosenfeld 1 review US 2 days ago VividSeats exists to Hurt You The issue was they didnt have the tickets, but had 2 close by. How do I determine the seat numbers for a ticket listing? I usually stick to stubhub. Worst ticket platform that gives two sh*ts about their customers. From A to Z, Vivid Seats customer service is fantastic. Paid $160 for a single ticket for a show that was rescheduled (twice). The person the ticket was for has since died. We value your privacy. Sellers do not offer cancellations or refunds which is why we are not able to extend this option to our customers. TLDR: They dont allow order cancels if you make a mistake and wont do anything to help you if you need to sell the tickets you bought forward after you reviewed seats on different sides of the stadium. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. It never shares your credit card information, and you can read more about its privacy and security guidelines on the companys website. Will be buying more tickets from them in the future. Vivid Seats Reviews | 9,001 Reviews of Vividseats.com - ResellerRatings Share your photos and videos with others to prove the truth of your words. Vivid Seats insights Based on 53 survey responses Areas for improvement Trust in colleagues Sense of belonging General feeling of work happiness I love it here.! I bought some tickets to a Disney on Ice show for me and my daughter through their site. We hope you were still able to find nearby parking and enjoy the remainder of the game regardless of the issue with the lot closure after the game started. Beware. Call and ask what the service charge is before buying. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Well they sold me another ticket on the other side of the stadium away from my partner when I know I slowed down to make sure we at least got the same section. Desired outcome: Vivid Tickets Loses Top Rating From Better Business Bureau After I was terrified that I would not receive my tickets. Never again. The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. VIVID SEATS LLC. Get buying tips about Ticket Websites delivered to your inbox. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. I feel sorry for other customers who have lost a lot more money than we did. We were able to confirm that a previous advocate was able to move forward with giving you a full refund for your order and uploaded a $75 in store credit under your order file as a one time courtesy. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. He booked my tickets at the same section, almost same prices that I tried to purchase at the first time. Nothing arrived. It also assists sellers who have tickets and want to sell them safely. Based on pretty much every SeatGeek review out there, the time in business, and reputation, SeatGeek is one of the most reliable options out there. Heads up. Vivid Seats. I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! 5.5 Total Score. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. There was not enough time to even get to the venue. Over 100 million tickets sold. Vivid Seats Reviews | Shopper Approved All persons or entities residing in the United States, its territories, or Canada, who at any time on or before April 1, 2021, purchased a . I was going to the AFC championship game and bought a parking pass from Vivid Seats. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Vivid Seats Reviews - 31 Reviews of Vividtickets.com | Sitejabber We were able to review your order file and confirm that there was no communication for your order until after the event had passed. Vivid Seats Reviews (2020) | Is VividSeats Legit Tickets? Disgusted. Erika, we always want to leave a positive impression on our fans. We don't want you to feel that you've been mislead, so please don't hesitate to reach out to us if you'd like us to show precisely where that information was displayed during checkout. Report as inappropriate. To sell tickets, they must meet Vivid Seats requirements. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Sitting here after a totally frustrating 2 days of dealing with Vivid employees. The moment you hit submit, they have your money and will not refund. Vivid Seats provides a "100% buyer guarantee." So what happened here? The company says it "provides a legit, safe and secure platform. 10.1K Ratings. 100% buyer guarantee. We encourage you to monitor your bank and email for further updates on your order. We are absolutely sorry to hear what you experience. Be the first one to find this review helpful, Special delivery (including local pickup, will call or paperless). Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com Vivid Seats: Reviews, Complaints, Customer Claims | ComplaintsBoard Customer identification can be provided if needed. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). 36 employees at Vivid Seats have reviewed Vivid Seats across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. I do expect a responce and an apology for this overcharge. So, grab your seats, they're guaranteed - just like your 11th ticket on us*. She says no digital. Please Refund at least $1000. They offered replacements, which were inferior and DID NOT include the dinner and up-front concert seating. The seller is not responsible for paying shipping fees. But, that won't happen with your company. The tickets were in TTC3 seats 30 and 31 in corner. Thank you, you have successfully subscribed to our newsletter! Vivid Seats has a consumer rating of 3.91 stars from 33 reviews indicating that most customers are generally satisfied with their purchases. We were given multiple different messages from Vivid seats regarding the tickets. Vivid Seats goal is to safely and securely connect customers with event tickets. Save. Recent customer reviews are positive. Is this your company? Customer service told me they will not help me because I already accepted the tickets. I got nfl tickets from them that never arrived. I use Vivid Seats for all my tickets: Celtics, Bruins, Kevin Hart, Bruno Mars and many more. It wasn't until I purchased the tickets and they were transferred that the tickets show different rows with the same seat number. Ticket master from now on! We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. It offers a 100%. Mark, your concerns are absolutely matter to us and we certainly value your feedback. They refunded, but I am out 2 nights for the hotel. James Taylor lawn tix were sold out on Tanglewood in seconds and resold on VividSeats for well over double the price. Send us a DM on social media. Vivid seats fees are fairly standard for the industry, taking a 10% commission on each transaction to the seller. I do not expect Keillor to come back to Denver at his age. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. The support team was very friendly, knowledgeable about the event, and got me great seats. Vivid Seats Review Summary. 1239964100050. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. It asked how many tickets I wanted which I selected two. In one order, my tickets arrived via email within an hour or so. First time using Vivid Seats to get tickets.

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