If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. No wait time! For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Box 105561, Atlanta, GA 30348). Our terms and conditions will apply. Unemployment/Workers' Compensation benefits statement. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. Social Security benefits statement. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. 3 consecutive months' worth of your most current pay stubs. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. You agree that any state, local, Tribal government, school, or school district may share information about your receipt of benefits that would establish eligibility for the ACP and that such information will be used only to determine ACP eligibility. Conclusion You can apply for enTouch Wireless Free phones after determining your qualifications to participate in government assistance programs such as Lifeline and ACP. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Service plans are posted on enTouch Wirelesss website at, enTouch Wireless provides high-speed broadband service to ACP customers. That is what we are committed to delivering to you! Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . An eligible household is limited to one monthly service discount and one device discount. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Pay your bill online Update your account information Our standard terms and conditions will apply. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. conference, chat lines, and premium numbers) are not supported and may be blocked. But our FAQ page might already have the answer you need. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Company *. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Power On the phone. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Divorce decree or child support document. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Only eligible consumers may enroll. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. If you want to apply for ACP service only, please call, Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. ACP is a federal government program operated by the FCC. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Read More Award-winning support is just a tap away. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Thank you we really appreciate your business. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Place the SIM Card in your device, usually underneath the battery. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. My Account. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. 2021 ENTOUCH, ALL RIGHTS RESERVED. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Our standardterms of serviceapply. NOTE: Your account will need to be in good standing in order to proceed. Videos stream at DVD quality (480p). Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. Featured review. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Social Security benefits statement. *International Calling is Limited to unlimited landline and cellular calling to certain countries. You deserve the best phone and the best service! Enroll Today. Premium Channels; TiVo; TiVo Stream 4K; . Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. You can also enroll by mail with a paper application. Taxes and fees included with service plan pricing. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Customer's Full Name *. Our representatives are excited to help with anything. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. . Erik De La Garza / October 21, 2013. You must use your phone to continue to receive service. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. The ACP monthly service and device discounts cannot be transferred to another household or individual. Black Wireless: Account number is the SIM card number (usually starts with "89014"). Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Only eligible consumers may enroll. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. enTouch Wireless does not guarantee the speeds of the data services it provides. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. TruConnect's free wireless plans just got better with Amazon Prime. To reset your settings to default, choose your device manufacturer below. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Press the size on the backside of the card related to the SIM size your phone needs. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Your Name *. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). OFFERS MAY VARY BY STATE and service may not be available in all areas. Only eligible consumers may receive ACP discounts. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). Click here to view the Paper Application options. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. We're here for you, 7 days a week, 7am-12am Eastern. BROADBAND DATA. Video typically streams in SD (480p). And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Promotional offers may be modified or withdrawn at any time. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. They offer a free government smartphone and sim card depending on your qualification. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. If you want to apply for ACP service only, please call 888-294-9465. conference, chat lines, and premium numbers) are not supported and may be blocked. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. You will need to supply either a credit card or PayPal information. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. Give Us A Call! For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99).

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