gotrax scooter troubleshooting

GOTRAX - F5 Electric Bike . We'll go through each electric scooter and the error codes that occur. I continue to struggle with GOTRAX's customer support team. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream As you can see here I was able to do it with my fingers. If it is hard to install, stop and inspect the consoles pins under the head unit. Contact: kevin@ocproscooters.com or text: 714-420-1311. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). When you plug your charger into the wall, the indicator light will turn green. Looking For The Best Lock For An Electric Scooter? All I've done is adjust the brake pads to prevent rubbing. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. All electric scooter have a fuse or a circuit breaker. Listen or look back to see if the rear wheel is slowly spinning. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. Even if you've just ridden it, the battery may not be sufficiently charged. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. bay_blade2000 3 yr. ago That's not what I am saying at all. If you find any damage, replace it immediately. I err on the conservative side, and would rather "under charge". 0000002987 00000 n I didn't realize my tires were about half the recommended psi. When you connect the charger to the hoverboard it will turn red to let you know it is charging. I requested a refund. Take care of your ride so it can take care of you. GoTrax GKS: Specs. Visit our Battery Pack Load Testing Guide. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Watch out world! Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. 0000003099 00000 n Turn the key or power switch on and engage the throttle all of the way. I've had mine for almost two weeks now, and have not experienced these issues. Further, the locking pin is completely . How do you check the odometer on the GXL V2? Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Cruise control automatically goes on every time when riding. k 3TXK c"b0] 3:P $% The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. $799.00. This is a few specific actions that act as a reset for your board and can fix many common issues. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. First, plug in your charger and make sure that it works before continuing. Is a fire hazard. Store the screws and hook in a safe location for later use. Thus can not charge scooter. 0000009925 00000 n This is telling you the charger is working. 110 0 obj <> endobj xref If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Then plug your charger cable into both ends and leave it overnight. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. The speed of the GKS kids scooter is locked at a safe but fun 10mph. Weight: 17 pounds. Problem is from inside the tire assembly. Press J to jump to the feed. GOTRAX sent me a battery and a replacement handle bar. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS 110 20 Took 8 business days to fix (total of 11 calendar days). 0000000696 00000 n Beeping can also indicate uneven pressure on the hoverboard sensors. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. So, 3 hours for 4 bars = 45 mins of charging time per bar. If your Gotrax hoverboard will not turn back on you are experiencing an issue. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Include an image for extra impact. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Next, check to see if there is any damage to either end of your scooters charging cable. 20 MPH Max speed and durable 10 . Missing tire extension - poor quality control. Here is a link to find the manual for your Gotrax hoverboard. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Not much help really. I am on the hook to pay for shipping to send back their poorly made products. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Press question mark to learn the rest of the keyboard shortcuts. How to restore default settings on GOTRAX GXL V2. This is one of the most common problems we hear about, so it's always worth checking first. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! In this video we take a look inside a GoTrax G2 Scooter. I absolutely love this scooter. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Now i have error code 30! Grab the new battery pack and ensure that your are installing the battery pack correctly. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. I'll monitor the post to see if these are isolated or widespread. If damaged do not proceed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 0000017087 00000 n This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. Did you find it helpful? Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. Troubleshoot common issues with your gotrax hoverboard with our handy guide. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. GOTRAX - F5 Electric Bike. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. A fully charged battery will have between 36 and 42 volts. A revolution is on the way - and Electric Scooters are leading it! If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. So in short. Step 6 Install the battery pack. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. In the next video we will show the complete repair, reassembly and testing. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. 3. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Always be sure to consult the . When you plug your charger into the wall, the indicator light will turn green. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. 0000005863 00000 n Try recharging the battery pack for 8 hours. I requested a refund. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. This is an internal issue and the bike should be sent back for repair. Disconnect the brake lever switch connector from the speed controller. Find your product below and click the link to be directed to the specific information for troubleshooting. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. All rights reserved. Create an account to follow your favorite communities and start taking part in conversations. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Of course, with any new or growing technology there are often hiccups along the way. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. New comments cannot be posted and votes cannot be cast. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? . If the scooter is off but still takes off, this means that the control box is damaged. Problem not solved. It goes fast and I can go up big hills . Back fender completely broken off, bottom screw plate snapped. When it comes to hoverboards, the magic fix-all is called recalibration. Learn more about your GOTRAX from full overviews and specs to troubleshooting. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! So far so good for me. Also if there is a critical mass here, we may be able to have the company fix their problems. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Scary at first. Max speed: 7.5 MPH. 51 reviews. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. A fully charged battery will have between 36 and 42 volts. Resolved through warranty, in the mail. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. The console on the scooter displays speed in MPH, battery life, and headlight. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. I try and ride economical to maximize range and durability. Of course, with any new or growing technology there are often hiccups along the way. We check over 250 million products every day for the best prices. Check the lights, the brakes, and all the features, and make sure they are all working properly. Yes *You may need to perform a recalibration up to three times to fix your issue. Front wheel cover scraping wheel - easy fix but annoying. It was the front wheel so more difficult, cost 40 for replacement. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Grab the new battery pack and ensure that your are installing the battery pack correctly. 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