Also the hoodies are very comfy, soft and very good material, highly recommend. Thank you! Please contact: support@legendlondon.co. Disappointed, Hello, Thank you for leaving a review. My insta is: Umairalsyed. We recommend switching to Edge, Chrome, Safari, or Firefox. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. We placed an order for 4 items, products arrived quickly. Emailed customer services and no reply. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. This site has limited support for your browser. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. Love the jeans as always can't stop buying more! I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. 2023 Trustpilot, Inc. All rights reserved. I bough 3 of the same trousers and all have different names. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. The best jeans i ever have! To find out more please visit our Privacy Policy. They have a great range of jeans as well with styles to fit everybody. I have also sent them an email with a screeshot but never got any reply. But not just that, their customer service is impeccable, prompt response and effective actions. For full instructions on how to Return an item,Click Here. London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. $22800. Note : will update this if need be when I get the pants. We recommend switching to Edge, Chrome, Safari, or Firefox. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The shirt i have doesnt event fit. as easy as that. Good quality jeans and really comfortable. Nice products but the return proces is a pain when you are in Europe. . Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. 38 Chancery Lane London WC2A 1EN . "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Good quality and design for a fair price. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. Legend Experience Centre Hours. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Incorporation Date 13 Sep 1995 (27 years . We placed an order for 4 items, products arrived quickly. I have friends with legend jeans who have never had any issues so put it down to a defective pair. We use dedicated people and clever technology to safeguard our platform. Emailed customer services and no reply. Once we receive and verify your returned items your new replacements will automatically be sent out to you. Who is Legend Presents. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. This figure can vary depending on the value of the parcel. I bough 3 of the same trousers and all have different names. Bestseller. 164.50. I paid addionally almost $100 just to return them. Company is clearly not setup to deal with order volume or customer returns. Rachel to be exact. Anyone can write a Trustpilot review. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. Love to come back with an order. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). We are so sorry to hear this. The only good thing was the customer support which was always really responsive. 3+ ITEMS 20% OFF. 6. Skinny Fit. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Hello, Thank you for leaving a review. 9. As always made by a top brand Legend London. So we picking The View. 8. Bestseller. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . The button on the waistband came out and then kept coming out every time I pushed it back through. 3+ ITEMS 20% OFF. I have friends with legend jeans who have never had any issues so put it down to a defective pair. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. To find out more please visit our Privacy Policy. They have a great range of jeans as well with styles to fit everybody. Company number 03101750. GA. Gontzal Alcorta Garai. Please follow our returns system via our website to exchange for an alternative size of your choice. 65.00. - Legend London team NR Nick Rossi Stay current with updates from our social channels. Thank you!- Legend London Team. Paid 10 for delivery and havent been offered a refund either. 38 Chancery Lane London WC2A 1EN . CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. SHOP TROUSERS My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. I must confess, top quality at a fair price. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Disappointed, Hello, Thank you for leaving a review. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). After a long wait, the long-awaited jeans and pants arrived at my home. MADRID, SPAIN. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. For me a pair of jeans have never lasted longer than 10 months. Verification can help ensure real people write reviews about real companies. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Once your refund is processed, it may take up to 5 days for it to clear with your bank. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. PREMIUM SPRAY-ON FIT JEANS - BLACK W/ WASH DETAILING. The jeans fit perfectly and compliment the leg gains nicely. Theres no way to exchange for a different product, only a different size. Checkered Stretch Trousers - Black. Men's Sizes: 7. Anyone can write a Trustpilot review. My first experience with LL wasnt great. A very satisfied customer. I must confess, top quality at a fair price. Only one pair had a description whereby it recommended a size up so I purchased a size up. Do you agree with Legend London's 4-star rating? bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Quite glad theirs a manfacturer for men form fitting dresspants. Try for free at rocketreach.co . 20 Chapel Street Liverpool, UK L3 9AG . Please check your inbox.Thank you.- Legend London Team. SHIPS FREE. New In. Please also be aware that we are currently in the process of updating our returns system :) - Legend London Team, Amazing service and amazing jeans! Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Compare our range of fits and understand what makes our denim different. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. I had unknowingly made my purchase during Royal Mail's cyber attack. ABSLOUTLEY AWFUL EXPERIENCE !!! Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. This site has limited support for your browser. The naming of products is just confusing. Their customer service was amazing and were super helpful when my local courier . We are so sorry to hear this. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. What's funny and sad is they could actually fix my problem with a simple touch. Create and account and start collecting rewards. Our secure checkout is quick and easy to use. 1 . SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), EUROPE All our European order are subject to no import charges. Good quality and design for a fair price. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. 2 ITEMS 15% OFF. Check out what 4,224 people have written so far, and share your own experience. But not just that, their customer service is impeccable, prompt response and effective actions. Thank you!- Legend London team. I literally just revived my 3 pairs of jeans and quite pleased as a first time buyer. We are so sorry to hear this. I have complained to DHL about this and still nothing is done, but thanks for the good products. It's a shame that u have nice products but you can't maintain the business properly. Cant wait for new collection! Looking forward to trying these. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. I received sameday/next day replies, even when you take into account the time difference. Tottaly dissapointed. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa London legend have a gem on an employee there, great company, great quality and great products! I talked to customer service by chat or by email and all problems with delivery were solved in a short time. PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. 2 ITEMS 15% OFF. Only one pair had a description whereby it recommended a size up so I purchased a size up. Suggested companies are based on peoples browsing tendencies. The others are too small. Monday to Saturday: 11:00 - 17:00. I was patient and it paid off. Winterstrae 2 SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. I paid addionally almost $100 just to return them. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! Order arrived less than 24 hours later. - Legend London team. Legend London is best!! Our jeans are made with utmost art and perfection. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Best jeans I have ever owned. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Find out how we combat fake reviews. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Thank you!- Legend London Team. They. 2 ITEMS 15% OFF. And the return process you use is ancient. Our soft stretch denim blend is again prominent in this fit. We will be sure to look into this issue to avoid this going forward. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . Even when I left where I was. Locate a Centre Near You . Quick add. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. Hello, Thank you for leaving a review. We are so sorry to hear this. My only issue is using DHL for your shipping service. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. The only good thing was the customer support which was always really responsive. Absolutely phenomenal. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Thank you so much for your patience. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. Legend London: UK Fashion Brand Denim That Fits. Here are 8 tips for writing great reviews. 3+ ITEMS 20% OFF. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . I recomended them! NEW ARRIVALS Discover our latest product additions. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. Will never coming back to them. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. I will get this order probably by April !! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Emailed them, nothing. Dr.Martens 1460 Pascal Front Zip Womens. Perfect fit, and I mean perfect!!!!!!! My first experience with LL wasnt great. All rights reserved. I live in Canada. I had started to lose my pateince, but LL's customer service was always on! Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. They could just send me the same items to another address since I'm no longer where I was before. I felt that my concerns were being treated seriously and with a sense of urgency. LIVERPOOL, UK. Companies can ask for reviews via automatic invitations. Our jeans are made with utmost art and perfection. Sent an email no responses, very bad look. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. I will get this order probably by April !! After I contacted Legend London customer service, the team replied Frank be patient. - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. 2 ITEMS 15% OFF. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Month later still have no package and tracking doesnt seem to be working still says it never moved. 3+ ITEMS 20% OFF. After I contacted Legend London customer service, the team replied Frank be patient. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . 20 Chapel Street Liverpool, UK L3 9AG . Happy, amazed, overjoyed, highly impressed and immediately fell in love. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Absolutely phenomenal. Hello Leo, Thank you for leaving a review. Thats the only pair that fits. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Find out how we combat fake reviews. Stay current with updates from our social channels. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. Hello, Thank you for your review. Thank you so much for your patience. Get in touch with us at any time. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. There was always a happy and helpful tone in the replies as well. To find out more please visit our Privacy Policy. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. So we picking The View. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. The company is doing wonderful and pushing out amazing clothing! I communicated this early to them and they assured me everything is fine. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. This means you can use it as many times as you want until the balance reaches 0. This site has limited support for your browser. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. Tottaly dissapointed. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Get in touch with us at any time. Quick add. Hello, Thank you for leaving a review. thanks. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". - Legend London team. We're creating initiatives to support players across Scotland, Wales, and Northern Ireland as well . Spray on Trousers in Beige. We have now had to contest payment of order. British fairplay as usual. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Original Short Womens. I was so surprised about that company, never new they would treat customers like that. Theres no way to exchange for a different product, only a different size. Our jeans are made with utmost art and perfection. Stay current with updates from our social channels. I really dont understand the below 5* reviews! I have ordered few items on the 5th of feb and until now nothing arrived. Do you agree with Legend London's 4-star rating? Paid 10 for delivery and havent been offered a refund either. Perfect cut, perfect colours. HAMBURG, GERMANY. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. This site has limited support for your browser. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. Good Man Brand Legend London. Earn points by making a purchase, refer to a friend, even by liking us on Facebook. The website would not let me due to an error loading the page. We recommend switching to Edge, Chrome, Safari, or Firefox. This site has limited support for your browser. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). I wont be a customer again. They accommodate my small waist, big thighs and but, and thats what I needed. I find the prices great value and when I called customer service they replied quickly. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Thats the only pair that fits. . LONDON, UK. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Rachel to be exact. . The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Color: Black/Dark Vachetta. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Product quality is average in my opinion. What a fantastic service, many thanks Dave. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Get Legend Footwear's email address (l*****@legendfootwear.co.uk) and phone number at RocketReach. A rapidly growing London based athleisure brand. Your one stop for all cargos, available in different fabrics and colours to suit your needs, PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. But because or your horrible international rules and regulations I am giving you guys a 1 star. Hello Alex, Thank you for leaving your review. The shirt i have doesnt event fit. Always get compliments when am rocking there stuff. We recommend switching to Edge, Chrome, Safari, or Firefox. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. We recommend switching to Edge, Chrome, Safari, or Firefox. Hello Mohammed, Thank you for leaving your review. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. I live in Canada. Verification can help ensure real people write reviews about real companies. Here are 8 tips for writing great reviews. We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. 10. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. Thank you.- Legend London Team. It goes against our guidelines to offer incentives for reviews. View Legend's Email (It's Free) 5 free lookups per month. Ordered 2 pairs of skinny jeans for next day delivery. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. 2023 Trustpilot A/S. We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. LONDON, UK. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). We are so sorry to hear that you have not received your order yet. And no response to emails. Wow!!! Read reviews and book now. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. Hello Alex, Thank you for leaving your review. Companies can ask for reviews via automatic invitations. The items are still not delivered as we speak. Information provided by various external sources. Stay current with updates from our social channels. Company is clearly not setup to deal with order volume or customer returns. Hello Mohammed, Thank you for leaving your review.

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