I addressed my concerns several times about me not being happy about getting the right service in any event, No to this day did nothing . On 1/15/2021 DentaQuest finally called to tell me that I did have coverage and since I went out of network I would have to fill out a reimbursement form and that it would take up to 6 months for payment. Their contract requires adherence to detailed grievance and appeals requirements. I called DentaTrust to get help with this and was told in a very, cold, unwavering voice that I would still have to wait. I asked about the fact that I had an infection going on and learned that DentaTrust did not care - the waiting period had to be enforced. and Events, Course Listing Opportunities for C.E. Save yourself the trouble and go through anybody else but MCNA!! The bridge was denied but the core buildup on #29 and #31 were approved which is absurd because if I weren't getting a bridge those 2 teeth would not need work. Click here to learn how to turn on JavaScript. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Create a FL Medicaid Member Portal account to view or change your plan. The company's Member Advocates engage. Texas Awards Company $147.7 million Medicaid Contract in December, Rogers doctor in Medicaid fraud investigation also sued twice for false imprisonment, assault, more charges, Pill Mill Doctor Pleads Guilty to Medicaid Fraud, Drug Charges, DentaQuest Observes National Childrens Dental Health Month With New And Ongoing Partnerships, ADA urges CMS to improve transparency of Medicaid managed care plans, Investigation by Paxtons Medicaid Fraud Unit Results in $1.1M in Restitution to Health Care Programs, Berlin woman pleads guilty to Medicaid fraud, Texas Primary Care Consortium outlines policy priorities for 2023 legislative session, Texas Dental Workers Win Back Wages Over COVID-19 Concerns, Former NBA Players Sentenced For Defrauding NBA Players Health & Welfare Benefit Plan, State awards $187M contract to Conduent for Medicaid management information system, ADA Store releases guide to compliance regarding HIPAA breaches, Pharmacist convicted in $1 million Medicare fraud scheme, News 4 Investigates: St. Louis medical ethics professor on probation for Medicare fraud, Illinois State Dental Society Announces Patient-Centered More for Your Smile Legislative Package, Former Oregon Dentist Sentenced For Pandemic-Relief Fraud, OSU SGA partnered with Delta Dental to provide free services for students, Former Las Vegas Medicaid provider sentenced to prison in fraud case, DentaQuests Cheryl Polmatier Named to Women in DSO Advisory Board, Attorney General Rokita and Team Win $700,000 Settlement over Alleged Medicaid Fraud, The Pill Club reaches $18.3 million Medicaid fraud settlement with California. This was a consultation with North Fulton Endodontics, The key to our success has been our relationships with our general dentists and specialists in each region. OHCA selected DentaQuest, LIBERTY Dental, and MCNA Dental to administer benefits for the more than 770,000 Medicaid-enrolled eligible adults and children statewide. Eligible Members may receive one $10 Walmart gift card for taking the following steps if they have had to visit a hospital emergency room for a dental related issue: It also offers vision insurance. When I check the automated phone it tells me it was accepted and list all 5 codes. There will be no more Medicaid fee-for-service (FFS) dental services. They charged me for a CT Scan $350 out of pocket. MCNA vs. DentaQuest dental plan comparison chart The dental contracts are part of the continued roll-out of Oklahoma Gov. In looking at options, I came across this complaint board. "We are honored to support the state by ensuring access to high-quality oral healthcare for SoonerCare members," said Dr. Jandra Korb, dental director for DentaQuest Oklahoma. I must assume that I am not the only policy holder that has problems with both of these companies. We are trying to get a new dental provider because her past dentist closed his practice. I also consulted with a primary care physician and he was concerned that it may be cardio related and wanted to schedule a stress-test. I thought since it was a new year that this would be acceptable and I never had it in writing otherwise. Together with our affiliated companies, we provide exceptional service to state agencies and managed care organizations all across the nation. I had with me $6,000. . sugarfancy222. Swimming lessons (drowning prevention) $200 a year for up to 1,000 enrollees (children up to age 21) Humana will reimburse member after member submits receipts. As of 7/2021 Wellcare is now stating that it is up to Dentaquest and has sent me another reimbursement form to fill out. Privacy Policy, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Tumblr (Opens in new window), Oak Brook dentist James DAlise took thousands for dental care, implants; charged for operating without license, Texas Did Not Ensure That Its Managed-Care Organizations Complied With Requirements Prohibiting Medicaid Payments for Services Related to Provider-Preventable Conditions. A Dental Plan for Everyone Review claims status. MCNA, which stands for Managed Care of North America, has its headquarters in Florida and provides dental services in eight states. MCNA was the first dental plan in the nation to receive full URAC Dental Plan Accreditation. We serve over 4 million children and adults with the singular mission of improving their general health by ensuring access to quality dental care. I called them in July of 2021 to verify that I was covered. I had to put in reimbursement for my money back and I had to email the state on their conduct. Get a comparison of working at DentaQuest vs UnitedHealth Group. MCNA Dental is the largest dental insurer in the nation for governmentsponsored Medicaid and CHIP programs. They are rude and unprofessional. DentaQuest employees rated their Recommend to a friend 23% higher than MCNA Dental Plans employees rated theirs. The site's search ability has been disabled. The whole Medicare advantage type plan is a scam to take your Medicare payments and replace Medicare with unscrupulous insurance operators. Been in pain for months but can't get help with this insurance because NOBODY WANTS TO DEAL WITH THEM! It seems as if both companies do not want to honor what the policy states. There are options for dental care at no cost or reduced cost for qualifying children. Visit https://dentaquest.com/state-plans/regions/louisiana/ or call 1-800-685-0143 for more information. Your Internet Browser has JavaScript disabled. The good thing is I have antibiotics. Denied request for d2740 white glass crowns, - Denied request for d2740 white glass crowns, - dental insurance through marketplace.gov, - I paid you guys thru doxo for a payment of 35.00. If we did, it appears their management thinks their work can stand on its own merit. This DentaQuest is a very very very bad dental insurance in the USA post this on facebook, maybe someone will pay for your surgery. All salaries and reviews are posted by employees working at DentaQuest vs. MCNA Dental Plans. If you do not know your child's CHIP dental plan, call the CHIP enrollment broker at 1-800-964-2777. Through the DBPs, we will be able to concentrate more on preventive care for the younger SoonerCare population, OHCA dental director Dr. Karen Luce said in the press release. DBPs will incentivize members to have consistent appointments and have their teeth cleaned every six months. In support of preserving the integrity of nationally reported data, we have completed an NCQA-Certified HEDIS Compliance Audit and received the NCQA seal of completion, recognizing that our dental quality measures are in accordance with Healthcare Effectiveness Data and Information Set (HEDIS) standards for accuracy. The job did not workout so I went back to the marketplace and bought health and dental insurance (DentaTrust, again). DentaQuest is the leading Medicaid dental administrator in the nation. In order to take full advantage of this MCNA website, we suggest that you enable JavaScript. I was able to get a job for the last few weeks in 2020 and was offered benefits, for which I enrolled. The anticipated go-live date for the dental program is July 1, 2014. I filed a complaint with Optima Health and with the State of Virginia. (First-of-all) I thought no problem because tooth extraction was not "restorative". Dentaquest on their site lists that impacted teeth are reason for removal. MCNA vs. DentaQuest dental plan comparison chart DentaQuest provides outcomes-based, cost-effective dental solutions for Medicaid and LaCHIP recipients. We have been in business for nearly 30 years, and over 5 million members across 8 states trust their smiles to MCNA! The oral surgeon saw her and took exrays, then submitted for the surgery to DentaQuest. Desired outcome: Message DentaQuest through secure messaging. Currently, the SoonerCare population under age 21 [is not regularly] utilizing the preventive care benefit. (Second-of-all) this different rep told me that because I had DentaTrust all last year that the waiting period had been met then a pause and "oh" she said, "you were not enrolled for the month of January so the waiting period did have to start over." Teeth were extracted, bone graft was done, stitches and impressions were done. DentaQuest is a health care company dedicated to improving the oral health of all. I'm not an expert by any means, but I've only ever heard of Humana. x=ks8S& RdvMl*dr>@HvH D?t~[ww'w&lun8-'vz[lNOo84J"UQhx9Gq"/o0hD,*340dtGro~|d>E4t&/ o '"NtD8BdJLD)or. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 21 0 R 22 0 R 23 0 R] /MediaBox[ 0 0 792 612] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I was told to check back on T, 03/23 but I waited until 03/24/21. Insurance companies are thieves and DentaQuest is the worst of these thieves. February 6, 2023 @sugarfancy222. Your Bronx Dentist located at 3310 Bainbridge Avenue, Bronx, New York, I wanted to get full mouth dental implants. Your Internet Browser has JavaScript disabled. I want her approved for this surgery immediately so she doesn't suffer more or age out and the insurance be cancelled. They don't answer the phone! View up-to-date payment information. Although I learned that the only two oral surgeons that took DentaTrust insurance were more than 30 minutes away. Your web browser (Internet Explorer) is out of date and no longer supported. o Oral health supplies such as I was only sent $19.00. I used the insurance for a new crown in August of 2021. Gonna try Humana. Wisdom Teeth Impaction - "not medically necessary". Adequate correspondence with Dentaquest. Customer Service Representative 35 Salaries $18 / hr total Manager 15 Salaries $134,113 / yr total Senior Practice Manager 7 Salaries $50,747 / yr total Customer Service Representative So I called DentaTrust back to get a different representative, which I did MCNA is a provider friendly program. I do have documentation, and my receipt for $350. 4 0 obj Eligible Members ages 20 Dentaquest have refused to pay there portion. Learn more by visiting www.mcnala.net or calling 1-855-702-6262. I kept asking pertinent questions because I didn't believe this practice could do sedation. Contact us today to speak with a dedicated representative. UnitedHealth Group reviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. On Thursday June 3rd and Friday June 4th I an appointment with Elida Dental Care 94-38 59th or 94-49 59th street [protected] Paid Denta Ouest a payment of 35.00 was supposed to be Denta Trust. I called DentaQuest to find out why this was denied and to file an appeal on 03/19/21. Privacy Policy, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on Tumblr (Opens in new window), The Incredible Tug Of War Over OCare Repeal And Medicaid Expansion, Judge: Texas cant kick Planned Parenthood out of Medicaid. Refreshing. We were on the phone for 45 minutes with a dental office. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Ask anonymous questions on Fishbowl and get real time answers from DentaQuest and MCNA Dental Plans employees and others in your industry. Dentaquest Liberty Dental Plan of Oklahoma, Inc. MCNA Dental In the announcement, the OHCA said these companies, also known as dental benefit plans, will assign SoonerCare members to. For DentaTrust to allow and pay for me to go to the oral surgeon to which my dentist had refered. MCNA Dental has a large network of general and specialty dentists throughout Louisiana to make sure you can get the high quality dental care you need. Desired outcome: I had tooth #30 extracted due to a fracture which had formed a large abscess. DentaQuest is a purpose-driven oral health care company dedicated to improving the oral health of all. I would not have went, if it wasn't going to covered, that's why I called to begin with. Delta Dental specializes in dental and vision insurance. With three separate professional opinions and correspondence with Medicaid, I cannot see why this is not medically necessary. During December of 2020 my jaw began hurting severely along with my neck, shoulder, arm, and hand. In regards to getting the proper dental plan. I can not understand how an insurance company can take your premium payment every month but not provide coverage. A friend mentioned that it might be a tooth that was infected, although none of my teeth or gums were hurting. Share this: Tags: Medicaid managed care texas medicaid reform Plus, he was 2 hours away. MCNA serves over 8 million children and adults. It means that they have found a cheaper procedure they say will provide the same benefit as the procedure you were denied. To learn more about these plans, you'll need to input your state to view your options and availability. The dentists they do network with are so overbooked and can not get me in for over a week for a DENTAL EMERGENCY. What, she is supposed to just suffer her teeth being pushed to the point that it causes worse migraines almost daily or damage to her teeth that will cost the insurance even more to fix? I called both DentaQuest and Wellcare about the miss information pointing out my policy stated that I did have full coverage. This will surely increase the credibility of your complaint. Wisdom teeth removal coverage. I have a literal rotting impacted wisdom tooth that needs removed and they denied me on some nonsense reason saying the route isn't fully formed like it's rotting in my mouth. Check member eligibility status. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Member # [protected] Both of my kids have dentaquest medicaid and both have been denied medical treatment requested by their dentis. Even though I am still getting no relief from the pain, I learned that I am not alone in this. my life savings. Preventistry is their inclusive approach to care and expanded access built on partnerships between patients,. The initial contracts, which start in June, will last for a year with an option to renew for five years at the discretion of the OHCA. Refusal to cover wisdom teeth extraction causing extreme pain and suffering for a minor. endobj So I took it upon myself to contact Healthfirst member services myself. The site's search ability has been disabled. In addition, the crowding due to these teeth are causing debilitating migraines, which caused her to miss a lot of school. <>/Metadata 317 0 R/ViewerPreferences 318 0 R>> 4.0. on January 14, 2023. The Dentist was not in network with Healthfirst. View Provider Directory Please call our Member Hotline at 1-855-691-6262 if you need help to find a dentist. % Most Recent. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This rating has decreased by -16% over the last 12 months. It's been 5yrs since I received my first dentures, regular wear and tear has them completely useless. DentaQuest encourages Members to get non-emergency dental care from their Main Dentist and not in the emergency room when that is appropriate. Honestly the coverage is similar to when I had full fledged dental insurance way back when companies actually had . I had Liberty Dental through my Medicaid provider, Molina Health Insurance and they approved a whole list of needed items including teeth cleaning, crown, and finishing my implants. We sincerely apologize for your poor experience with 8 yrs,when it use to be 5yrs to receive new dentures, I need as much of the $6,000 to be reimbursed to me ASAP. Check benefits. In a response to theaudit, MCNA said, Considering the scale of MCNAs contract with HHSC to administer dental benefits forapproximately1.5 million children enrolled in theMedicaidand CHIP programs, we believe that our strong financialcontrols and adherence to HHSCs Cost Principles are evident in the result of this audit.. Together with our affiliated companies, we provide exceptional service to state agencies and managed care associations all across the nation. hbbd```b`` "-A$q:2^,, rRd?b Ls? h{Hh&30Y> 0 :] endstream endobj startxref 0 %%EOF 275 0 obj <>stream I then spoke to a representative to confirm this and to know my portion which I was told would be $410.75. No results. The rare time someone does answer they pretend to have a bad connection and hang-up. Seriously? I am Hi Racquell, 2 0 obj We have been in business for nearly 30 years, and over 5 million members across 8 states trust their smiles to MCNA! ), unsupported, overstated or unallowable expenses in 2017. I have be paying premiums to Dentaquest insurance since January of 2020/ two years. These people are called choice counselors and they provide services free of charge. Liberty Dental approved it all, $5, 000 worth of dental work and a coule of months later DentalQuest gets the contract. All dental services will be provided through a dental plan. seems too cheap? I have had 3 Caresource caseworkers work with issue that is impacting my health but nothing has been accomplished. but when i google dentquest i read terrible things. I explained everything and was told to submit a complaint to Dentalquest, which I have done. SoonerCare is the name for Oklahomas Medicaid program. $777,660 in unallowable, unsupported, or overstated consulting and non-executive bonus expenses in 2017. , MCNA said, Considering the scale of MCNAs contract with HHSC to administer dental benefits for, and CHIP programs, we believe that our strong financial, and adherence to HHSCs Cost Principles are evident in the result of this audit., In February 2020, former Texas Gov. In February 2020, former Texas Gov. Please download one of these up-to-date, free and excellent browsers: MCNA Dental (MCNA Insurance Company and Managed Care of North America, Inc.) is a leading dental benefits manager committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Children's Health Insurance Program (CHIP), and Medicare members. The dentist said they need to be removed, and gave a referral to an oral surgeon. MCNA Dental is the largest dental insurer in the nation for governmentsponsored Medicaid and CHIP programs. I then called my dentist to schedule the work which was done on 03/30. About 16 percent of 1 and 2 year olds had a preventive visit. Take Our Survey February 20, 2017 UPDATE, March 2: Survey is now closed. Healthy Louisiana (previously called Bayou Health) is the way most of Louisiana's Medicaid and LaCHIP recipients receive health care services. The 3 dental plans for children on Medicaid are: DentaQuest, MCNA Dental and UnitedHealthcare Dental. Steps to help you pick your Dental plan: Look at the Dental Plan and Program Information page to see the Florida Medicaid Dental core benefits that all plans offer. (up to a 10 at times) I've had awful headaches, toothaches, sinus issues, its impacted my eating and daily life on almost daily occasion, and I think even my teeth are shifting because there is not enough room. You can find a dentist: Online Just visit the website for your dental plan: DentaQuest MCNA Dental By phone You can contact: DentaQuest: Call 1-800-685-0143 (TTY: 1-800-466-7566) Monday through Friday, 7 AM to 7 PM. Blue Cross and Blue Shield of . This is a real mess and has caused me anxiety when it shouldn't have. Then they denied my insurance claim saying that Aspen is not in network. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. DentaQuest provides outcomes-based, cost-effective dental solutions for Medicaid and LaCHIP recipients. Our network of dentists and oral health specialists is comprised of fully credentialed independent providers dedicated to superb clinical outcomes. Today I received a notice Jan. 12, 2022 I had my teeth cleaned and x-rays, because I just found out that I have cancer and wanted to get things taken care of before cancer treatments. Remember, without regular dental care, your child's mouth could become unhealthy. At DentaQuest, our mission is to improve the oral health of all. %PDF-1.7 Come to find out, nobody takes this insurance. DentaQuest has been a partner to the State of Texas since 2012, providing Medicaid and CHIP dental benefits that cover a full range of care with a focus on prevention and access, and currently serves about 1.5 million Medicaid and 229,000 CHIP beneficiaries throughout the state. I was so disappointed that I could not have full mouth implants that Wisdom teeth removal coverage. Trust your gut and ask people you know about their providers. DentaQuest Phone: 1-888-468-5509 TDD: 1-800-466-7566 Website: http://dentaquest.com/state-plans/regions/florida/ LIBERTY Phone: 1-833-276-0850 TDD: 1-877-855-8039 Website: http://www.libertydentalplan.com/FLMedicaid MCNA Dental Phone: 1-855-699-6262 TDD: 1-800-955-8771 Website: http://www.mcnafl.net I paid for their higher cost option to make sure it would be covered. Cover the charge based on American Dental Association Guidelines which include pain. This review was chosen algorithmically as the most valued customer feedback. I had a CSR try to help. Current Employee - Clinical Review Specialist, Current Employee - Provider Hotline Team Lead, Ive been able to navigate and move up in the company very quickly I broke my denture completely in half and was told on 12/272020 by DentaQuest that I did not have coverage for a denture replacement. I was referred because of the need for surgical removal, as none of the 4 teeth are ever going to erupt Theyre coming in sideways. purchase of dental supplies, such DentaQuest also encourages Members to get dental care from their Main Dentist and not in the emergency room. I decided to see a dentist before I had those other tests. 60 reviews from WalletHub and across the web. See all 262 reviews. Desired outcome: Your email address will not be published. I agree with the 67 reviews that I read prior to me writing my review. This last claim I was also never contacted of this denial via mail or oral surgeon office after waiting 2 months. 678.350.8943. So I asked if I could just have it pulled and she said yes, but would still have to have an oral surgeon pull it out. Desired outcome: Florida Medicaid officials announced plans Thursday to sign contracts with three managed-care companies to provide dental care. MCNA is dedicated to promoting high-quality and cost-effective oral health by increasing access to dental care for the public. My contact is [protected]@karas1.com [protected] We offer many Medicaid, Children's Health Insurance Programs (CHIP), Medicare, and Commercial Dental Plans for our members throughout the nation. Getting regular dental care will help keep your teeth healthy. The x-rays submitted show the problem clearly on there but apparently not to Dentaquest. My name is Tyshondra Barnes I being under DentaQuest plan for about two years and it under Humana. Read full review of DentaQuest and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. All of it. Now I am on hold again for 25 minutes and counting. Last fall through to this January, TDMR received a deluge of unsolicited complaints regarding problems with Medicaid dental managed care organizations. the same approved message is on the automated machine I have temporary crowns in my mouth and now I am not sure if or when this will get approved. "Work life balance" was the most mentioned. Questions to the LA Department of Health about qualifying for dental Medicaid can be submitted by emailing healthy@la.govor calling (225) 342-7877, and the appropriate staff will address any issues or concerns. Extra services offered by each plan are also listed. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). <> Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. The rating was last updated on 02/06/2023. DentaQuest is the worst company Ive ever tried to deal with. 221 0 obj <> endobj 241 0 obj <>/Filter/FlateDecode/ID[<38E76626959A4DE6B43F7D0A489B61FF>]/Index[221 55]/Info 220 0 R/Length 99/Prev 206607/Root 222 0 R/Size 276/Type/XRef/W[1 3 1]>>stream I asked to speak to her supervisor and was told that the supervisor can't change the waiting period! 47% of employees would recommend working at MCNA Dental Plans to a friend and 36% have a positive outlook for the business. MCNA offers exceptional service to state agencies and managed care organizations for Medicare, CHIP, Medicaid, and also provides commercial dental plans. I completely forgot that Healthfirst would cover the dentures that I wound up paying all my $6,000. DENTAL HEALTH & WELLNESS DENTAL NETWORK OF AMERICA (DNOA) DENTAQUEST (FHK) DENTAQUEST (MEDICARE) DENTAL SAVE DENTEMAX DEVOTED HEALTH (LIBERTY) EMBLEM HEALTH PPO (CAREINGTON) ENVOLVE DENTAL (Ambetter, Allwell, Liberty Wellcare) FEDVIP FLORIDA COMBINED LIFE FLORIDA DENTAL BENEFITS FLORIDA HEALTHY KIDS (FHK) FREEDOM LIFE PPO (DENTEMAX) I've been on hold for over an hour and someone comes on and I can barely hear him. I filled out the reimbursement form and sent it to Wellcare which they received in 2/2021. If I could leave no star I would 100% the worst provider out there and I see why most places do not network with them! DentaQuest benefits Find a dentist near you For news, offers, educational tools, and more, follow MCNA on the Web. I could not have afforded any of those procedures even with the help of insurance. DentaQuest employees rated their Positive Business Outlook 20% higher than MCNA Dental Plans employees rated theirs. I explained I just called yesterday and was told the preauthorization was accepted and they even told me what I was responsible for. He hangs up. The key difference between UnitedHealthcare and Delta Dental is that UnitedHealthcare is better known as a health insurance provider. Extra Services DentaQuest MCNA Dental UnitedHealthcare Dental Gift Programs Oral health supplies such as $25 Gift Card for Qualifying Texas Health Steps Dental Checkup: For Members aged 12 months through 20 years old. Your email address will not be published. An audit completed in 2019 by the Texas Office of the Inspector General of MCNAs services in Texas found the company had charged$777,660 in unallowable, unsupported, or overstated consulting and non-executive bonus expenses in 2017. OHCA senior media relations professional Katelynn Burns said the agencys most recent data about SoonerCare dental benefit usage show that, for Fiscal Year 2018, about 49 percent of children ages 3 to 20 had at least one preventive visit. Nobody accepts this provider and I am not surprised as to why! I called them with the dental office My daughter has to have her wisdom teeth out, due to her mouth being small and the teeth are buckling and crowding her other teeth, which is starting to cause damage. MCNA Dental Plans has an overall rating of 2.7 out of 5, based on over 73 reviews left anonymously by employees.