It may not have been reviewed, commissioned or otherwise endorsed by any of our network partners. I would even try $1,000 but since they're already working it out for you not sure if you want to try your hands even more. Data privacy and security practices may vary based on your use, region, and age. I have ask for them to not go in the account because they don't take my card the card on file but every months they go in my account and I have non- sufficient funds and this been going on since the very first payment. Three days after the agreement was in place Westlake automatically took the next car payment from my checking account. . Business response. Type in your email address, click forgot password? and follow the instructions. No haggling cuts both ways you might find better deals and lower rates elsewhere. I would like to have this contract void. Now you're in control of your next vehicle purchase! Business Incorporated: . Either way, we are here to help you! Made a payment with a confirmation number and for some reason the dealership had an extra set of keys. She told me it would take 3-5 business days. For more information, see the developers privacy policy. Please enter a minimum of three characters. Better consumer protection. These are HORRIBLE people! APRs may be high, depending on your credit and where you live. The total you will pay over the course of the loan includes the price of the vehicle, interest, and other fees potentially including: Taxes and licensing fees Dealer fees Add-ons, such as an extended warranty or gap insurance Restrictions Drive off the lot in the car of your dreams! Out of 72,485 within 50 miles of 90010 from participating dealers. Any scheduled transactions can be canceled 24 hours prior to the payment date by calling our Customer Service Department at (888)-739-9192. Does anyone know how long i have to pay after i miss the date before anything bad happens? Good luck I hope you can get everything back and start your search over. I signed up for the ACH withdraws' a few months back. To access your account, click on the WestLake Financial Login button at the top of the page. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Westlake Financial Services. For our system to access your account, you will need to enter your email address and password. I had to cancel my plans because of their inconvenience. this is my first time making a car payment im really scared lol, New comments cannot be posted and votes cannot be cast. Read More Complaint Posted 6/30/2020 April B. Benefit and Protection No. They charged an extra car payment sending my account in the negative and That wasnt just play money it was a necessity. I don't know what to do but I would like my money back that is owed to me. I have been charged late fees simply because there is no immediate way to verify or confirm if your payment with your card or bank information went through. SUBMITTED: Friday, November 14, 2014. Took my car while i was working and didnt tell me anything. Please follow the steps below to register: After successful registration on the portal, you will receive a confirmation email. Tracy Bergiman - you're too old dude! I recieved my weird welcome call on September 12,2022 with out any prior calls or bill payment options prior saying Im late. The vehicle would not start again. If you find a car you like, the directory shows you potential rates, terms and projected payments. Predatory Lender I'm the 3party . Not only am I paying on a vehicle that should have not been sold in the first place I am paying 24.52%. 59. I paid a mechanic $100 to diagnose the problem and it needs a new engine. 1 star. A first payment default is especially bad any time you borrow money. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Some lenders have a grace period, after which late penalty is charged. Please allow up to 30 days for paper billing to begin. Which was $338.87. Brought a car that was paid off . The amount was under $8000 in 2018 and I have accounted for all payments with few deferred due to trying to cover thousands in repairs. We have a BIG problem. Website: www.westlakefinancial.com Website. They keep saying that they are sending emails for first payment to reach out to me, and no one has reached out to me and my first payment is getting closer and closer (The 16th) I've removed auto draft from my account so that I'm not legally required to keep the vehicle after I make the first payment. After doing some research I found this statute. basically told [censored] you from your company and dealership. This is a benefits outsourcing company, not the auto finance company from California. Quickly view floored vehicle details, make payments, browse comprehensive reports, manage audits and access vehicle valuations from your computer, tablet, or mobile phone. Our team is ready to answer any questions you have GET OUT OF THIS TRUCK AND LOAN AGREEMENT. All collections and services are performed in-house from their central facility in the Mid-Wilshire area of Los Angeles. A .gov website belongs to an official government organization in the United States. Search for other Collection Agencies in Los Angeles on The Real Yellow Pages. Safety starts with understanding how developers collect and share your data. WestLake Financial Customer Service Westlake Financial Phone Number: (888) 739-9192, Official website: myaccount.westlakefinancial.com/wfsWebsite. The registration button is now clickable, so a new page with the registration form is displayed again. Westlake customer service are very rude and disrespectful and not very much understanding to people needs. Features you'll lovein a platform you can rely on. NMLS Unique Identifier #1136. The department also determined that Westlake had improperly delayed the approval of interest rate benefits to some servicemembers. I tried looking this stuff up online but they just give you the runaround. They are extremely rude, talk to you like you are incompetent, the management has zero professionalism, and none of them know what the other person is saying. 11/6/2018. Westlake mobile application includes features to make a payment, sign up for a recurring payment, access payoff information, and much more! Editorial Note: The content of this article is based on the authors opinions and recommendations alone. How do repayments work? Register Now. It's 11AM PST and the charge still has even attempted to go through. What is the Westlake Financial Services website? Press question mark to learn the rest of the keyboard shortcuts. New comments cannot be posted and votes cannot be cast. Lenders can be a lot more forgiving/lenient if you're just up front and honest with them. PC or laptop smartphone or tablet with reliable internet access. If you are satisfied with the loan amount you can borrow and want to move forward with the car title loan application, your loan officer will help you complete the rest of the required paperwork . Finally, compare offers from different dealers and take a trip to the lot for a test drive. I pay $438 a month and only $128 is going towards paying off my vehicle. Find vehicles that fit your needs search by desired monthly payment, vehicle price, body type, and more. You can change your password by clicking on the Forgot your password? link listed in the screenshot below, then following the instructions. Once approved, you can make payments online using your Westlake Financial login, or you can send a check or pay over the phone. Anyway, I got to the point I can not afford the repairs and the payments anymore, so before I got behind on any payments I gave the car back, it was clean, and no problems, it also had an electrical problem, the wiring to the headlights are burnt, and to the radio, and dome lights, I can not fix that, so, I was just told that the calls will continue until I get the car paid, I am a 62 year old woman on a fixed income, I cant afford car payments and a lot of car repairs, its not fair, and ever since Ive had this car, I have had to make repairs monthly, and I told them this, but they dont care what my problems were, they did not want to hear it, even thou they ask if Im happy with it, they did not want to hear that I am not happy, or any complaints I had. This app was helpful in the beginning its horrible now! I have had this car since 2020 I set up ACH withdraw every month out of my account because well I am human and life gets hectic. Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. I just bought a used car from someone, who was not the 1st owner of 21 days to receive refund from insurance check. Westlake auto finance rates start at 2.99% APR and go up from there depending on your credit score. The big drawback is that you risk losing your car if you default on the loan. Desired outcome: Westlake Portfolio Management account holders now have access to manage accounts directly from mobile devices. However, inventory varies from location to location, and the newest vehicles may not be available in your area. It sucks. Make a cash payment at any one of these participating retailers in your neighborhood with PayNearMe. The UI is pretty basic, rigid style, not a lot of options or info so it's simple enough to navigate. Civil Rights - Housing and Civil Enforcement Section. You will need your account WestLake Financial Number, last 4 CPF digits, date of birth,, and the press. From your post, you state that you purchased the vehicle in late July and your payment was due August 28, but you could not make the payment. I thought by law you had 3 months to make sure they fix and pay for all issues with the car but Im not sure at all. But like all credit unions, membership is required. help me if previous owner is n/a and I everything to prove I have the title. I purchased the vehicle on 06/13/2022 and the vehicle broke down on 06/28/2022. This is whats known as your loan-to-value (LTV) ratio anything over 100% means youre upside down on your car loan, which does carry risks. Of course Westlake FINANCIAL services violated my rights as a Consumer natural person. LearnMore. Westlake has agreed to create a $10 million settlement fund to resolve the TCPA class action lawsuit, to be distributed on a pro rata basis to eligible claimants. This is my ONLY payment thats 22 days late, Ive called to let someone know that I would be able to make a payment the end of the week because I went back to work in order for me to work I need my car. My payment had me stressed out because my current disability payment was has not credited to my account yet. PAY RATE: $17.00 per hour plus bonus potential of up to . Visit our website to learn more or manage your account: www.westlakefinancial.com They charge you to set your date with a person but they charge when you go through the app the past 3 months I've had to go through a person and I have mentioned the problem each time and it's still not fixed. They are they signed a "first payment default clause" with Westlake on their end. 865 Bassett Rd, Westlake, OH 44145-1142. Office locations may be found at http://legalassistance.law.af.mil. Westlake Financial Services offers auto financing through a network of 50,000+ new and used car dealerships. And you are still on the title you should be plated. Desired outcome: Official websites use .gov Do they listen at all? This complaint was posted by a verified customer. I just want to pay off the car so the loan will be off the title, Trying to pay off loan getting nothing but hang ups. The mechanic I took it to though told me that losing $4,500 is less than paying off the full value of the vehicle when the vehicle isn't even worth it and that the repairs the dealership done are unsafe/reflectory of terrible craftsmanship. Westlake Financial Services is a privately held, Internet-based finance company specializing in the purchase and maintenance of high- and low-risk automotive installment agreements. The PayNearMe Platform. I have sent in death certificate to show I'm next of kin. Westlake Flooring Services Nighthawk account management portal gives dealers the tools to manage their account on the go. Need Help? Westlake Financial Services account holders now have access to manage their accounts directly from mobile devices. I had my first payment was due on November 27, 2022 that I was unable financial to pay. I refinanced with a nother company and the dealership and westlake are still giving me no answer. As of yesterday my December payment is also due now. as for them taking cars, i dunno, maybe you can try paying your monthly payment on more, What happens after you file a complaint or a problem to the email address that they provide to their reviews? Talk to someone today now they saying its gonna take 7-10 business days.. We purchased 2017 infinity car for my 21 year old son in college, the dealer got him approved from the west lake finance. Trying to pay off loan getting nothing but hang ups. WestLake Financial Phone Number information. While monitoring Westlakes compliance with the SCRA, the Justice Department discovered problems with the companys handling of interest rate benefit requests. To see if you are eligible call at WestLake Financial Phone Number, call (888) 739-9192. Thanks! Westlake mobile application includes features to make a payment, sign up for a recurring payment, access payoff information, and much more! 6 days isnt much if you're out of a job, but i would imagine you have at least a month before they start sending repo guys after it. Westlake Financial Services is a privately held, Internet-based finance company specializing in the purchase and maintenance of high- and low-risk automotive installment agreements. However, you can remove the billing account from your credit history for up to seven years. LendingTree is compensated by companies on this site and this compensation may impact how and where offers appear on this site (such as the order). Westlake allows you to browse vehicles you are approved on and personalize your financing terms and payment options without impacting your credit score. 6 days isnt much if you're out of a job, but i would imagine you have at least a month before they start sending repo guys after it. Has anyone had any luck with getting Westlake Financial to remove their TL? Car Affordability Calculator. WESTLAKE FINANCIAL SERVICES - 19 Photos & 785 Reviews - 4751 Wilshire Blvd, Los Angeles, CA - Yelp Westlake Financial Services 785 reviews Claimed Auto Loan Providers, Debt Relief Services Edit Closed See hours Write a review Add photo Photos & videos See all 19 photos Add photo You Might Also Consider Wescom Credit Union 38 By hiring Westlake employees, we hope to grow and strengthen our organization. I have been hung up on over 25 times. Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. Westlake Financial works with borrowers who have good and bad credit, but as weve mentioned, you wont know your exact rate until you go to the dealer and complete the full application.